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Returns
 

RETURNS POLICY
The Real Groovy website will only accept returns for the following:

  • Goods damaged or faulty prior to delivery
  • Goods supplied incorrectly
  • Goods that vary from their description on the website
This policy observes obligations under the Consumer Guarantees Act (1993), and Fair Trading Act (1986).
 
 

RETURNS WITHOUT A RETURN AUTHORITY WILL NOT BE ACCEPTED AND WILL BE RETURNED TO THE SENDER UNOPENED.

 

 

REFUNDS
Whenever possible, Real Groovy website will repair or replace any damaged or faulty goods; otherwise a full refund will be issued for the value of the damaged or faulty goods.

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