Knapp, Donna - Guide To Customer Service Skills For the Service Desk Professional

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Guide To Customer Service Skills For the Service Desk Professional  

 

By: Knapp, Donna (Author).  Course Technology. Published: 01/01/2010. Audience Guide: General (US: Trade).
Paperback. Sourced from U.S.A.

 

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Item Details

ISBN10/13: 0538748532/9780538748537
TITLE: Guide to Customer Service Skills for the Service Desk Professional,  A
CONTRIBUTORS: Knapp, Donna (Author)
EDITION: 3rd
IMPRINT: Course Technology
PUBLISHER: Course Technology
FORMAT: Paperback
PUBLICATION DATE: 01/01/2010
SUBJECT: Business, Industry & Management, Computers/Internet, Management, General Theory Of Computing
AUDIENCE GUIDE: General (US: Trade)

 

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